Two Technologies in Practice researchers are taking part in this Spring’s OpenIT series, which are talks based on current research going on at the IT University. All lectures are open to the public as well as to members of different sections and research groups across the ITU.
March 14th Irina Shklovski
Leakiness and Creepiness in App Space: Perceptions of Privacy and Mobile
Mobile devices are playing an increasingly intimate role in everyday life. However, users can be surprised when informed of the data collection and distribution activities of apps they install. Essentially, at this stage in the development of personal information and communication technologies,
many people are essentially creeped out (or, if they knew, would be creeped out) by the information sharing behaviors of the applications and services which they have integrated into their daily lives. In this talk I will consider two studies of smartphone users in western European countries, in which users were confronted with app behaviors and their reactions assessed. Users felt their personal space had been violated in “creepy” ways. Using Altman’s notions of personal space and territoriality, and Nissenbaum¹s theory of contextual integrity, I will account for these emotional reactions and argue that they point to important underlying issues, even when users continue using apps they find creepy. Paying attention to the notion of “creepiness” allows us to consider a different interpretation of the difference between what people say they want and the behaviors they perform when it comes to privacy, a
contradiction that is often termed the privacy paradox.
Irina’s Leakiness and Creepiness paper, which you can read in full here, received an honorable mention award at CHI 2014.
Friday May 9th 12:00. Auditorium 3, IT University Copenhagen.
Brit Ross Winthereik: Recursive Partnerships and Infrastructures